At Corbett Tiger Reserve (CTR), we are committed to protecting the privacy and security of our visitors, tourists, permit applicants, and users of our online booking and visitor-management services.
This Privacy Policy explains what information may be collected through the official Corbett Tiger Reserve online platforms, how that information is used, protected, and retained, and the rights available to users.
The official online services of Corbett Tiger Reserve may be accessed through:
This Privacy Policy applies to information collected through these approved online platforms and associated systems operated on behalf of Corbett Tiger Reserve. It does not apply to information collected offline or through websites, applications, or services that are not authorized by Corbett Tiger Reserve.
1. Consent
By accessing or using the Corbett Tiger Reserve website, booking system, or permit services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described herein.
If you do not agree with this Privacy Policy, please discontinue use of the website and its online services.
2. Information We Collect
Depending on the service you use, we may collect information necessary to process bookings, issue permits, verify identity, provide visitor services, maintain system security, and comply with applicable laws and government requirements.
2.1 Information Provided by You
When making a booking, applying for a permit, contacting us, or using other online services, you may be asked to provide information such as:
– Full name
– Age or date of birth, where applicable
– Nationality
– Address
– Email address
– Mobile or telephone number
– Valid government-issued identity document and relevant identification details
– Visitor or tourist details
– Booking and permit information
– Vehicle, guide, or safari-related information, where applicable
– Any other information required by applicable government rules or the booking process
The specific information required will be displayed at the relevant stage of the booking or permit process.
2.2 Information Required When Booking a Ticket
While booking a ticket, visitors may be required to provide certain personal and identification details, including their name, age, email address, mobile number, nationality, and a valid ID proof, as applicable.
Visitors are responsible for ensuring that all information provided during the booking process is accurate, complete, and valid. The details provided should match the identification document submitted for the booking.
Providing incorrect, incomplete, false, or invalid information may result in booking rejection, permit cancellation, denial of entry, or other action in accordance with Corbett Tiger Reserve rules and applicable regulations.
3. How We Use Your Information
Information collected through the Corbett Tiger Reserve online system may be used to:
– Process and manage bookings and permits
– Verify visitor identity and eligibility
– Provide visitor and tourism-related services
– Generate and manage permits, tickets, and booking records
– Communicate booking-related information and service updates
– Provide customer support
– Maintain and improve the website and booking system
– Monitor system performance and availability
– Detect, investigate, and prevent fraudulent, unauthorized, or abusive activities
– Protect the booking system against automated or malicious activities
– Maintain audit and compliance records
– Fulfil legal, regulatory, governmental, and contractual requirements
– Resolve disputes and investigate complaints
– Protect the rights, safety, security, and property of Corbett Tiger Reserve and its users
We do not use personal information for purposes unrelated to the services provided unless such use is permitted or required under applicable law.
4. Payment Information
Payments made through the online booking system may be processed through an authorized payment service provider or payment gateway.
Corbett Tiger Reserve and its booking system do not store your complete debit card, credit card, CVV, PIN, or payment OTP information.
Payment authentication and processing are handled by the relevant authorized payment service provider in accordance with its applicable security and privacy practices.
For audit and reconciliation purposes, certain transaction-related information, such as a payment reference number or transaction identifier, may be retained.
5. Cookies and Similar Technologies
The Corbett Tiger Reserve website may use cookies and similar technologies to:
– Maintain website functionality
– Remember user preferences
– Improve website performance
– Understand website usage
– Support security and fraud-prevention measures
– Improve the overall user experience
Cookies may be either session-based or persistent, depending on their purpose.
Users may control or disable cookies through their browser settings. However, disabling certain cookies may affect the functionality of the website or booking system.
6. Booking Session and Security Monitoring
To protect the integrity, security, and fairness of the online booking system, Corbett Tiger Reserve may automatically record and analyze booking-session activities.
Such monitoring may be used to identify:
– Repetitive or suspicious booking attempts
– Automated bots and scripts
– Unauthorized browser plugins or extensions
– Automated form submissions
– Unauthorized autofill or data injection
– S2S or automated requests
– Keystroke emulators
– Tampering with verification or identity-validation workflows
– Other activities that may compromise the fairness, security, or availability of the booking system
Corbett Tiger Reserve reserves the right, subject to applicable law and applicable booking terms, to cancel reservations, restrict access, or take other appropriate action where suspicious, fraudulent, abusive, or unauthorized activity is detected.
6.1 Payment Activities Are Excluded From Session Recording
Our booking-session and event monitoring does not record payment credentials such as:
– Card numbers
– CVV
– Payment PIN
– Payment OTP
– Internet banking credentials
– Other confidential payment authentication information
Monitoring is focused on the booking process and permit-generation workflow.
Certain form-field information may be temporarily captured where necessary for security monitoring, audit, identity validation, fraud prevention, and protection against system misuse.
Access to such information is strictly limited to authorized personnel and is used only for legitimate security, audit, compliance, and abuse-prevention purposes.
7. Data Sharing and Disclosure
Corbett Tiger Reserve does not sell or commercially trade users' personal information.
Information may be shared with authorized government departments, service providers, system integrators, payment service providers, technology providers, auditors, or other authorized entities where necessary to:
– Provide the requested service
– Process payments
– Verify identity or eligibility
– Operate and secure the booking system
– Fulfil contractual obligations
– Conduct audits
– Prevent fraud or misuse
– Comply with applicable laws, regulations, court orders, or government directions
Such access is limited to information reasonably necessary for the relevant purpose.
8. Third-Party Websites and Services
The Corbett Tiger Reserve website may contain links to third-party websites, services, or payment platforms.
Once you access a third-party website or service, that third party's own privacy policy and terms may apply.
Corbett Tiger Reserve is not responsible for the privacy practices, security, content, or policies of third-party websites that are outside its control.
Users are advised to review the privacy policies of such third parties before providing personal information.
9. Data Retention
Personal information is retained only for as long as reasonably necessary to fulfil the purposes for which it was collected, including booking administration, permit management, audit, security, legal, regulatory, and governmental requirements.
9.1 Cancelled Bookings
Where a booking is cancelled, Corbett Tiger Reserve will handle the associated personal information in accordance with its applicable retention requirements.
Where personal information is no longer required for legitimate operational, legal, security, or regulatory purposes, it may be deleted or securely disposed of.
For audit and financial reconciliation purposes, limited transaction information, such as payment reference numbers, may be retained even after cancellation.
10. Data Security
Corbett Tiger Reserve takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.
However, no internet-based system can be guaranteed to be completely secure. Users should therefore take appropriate precautions while accessing online services, including protecting their login credentials, devices, and communication channels.
11. Unauthorized Contact With Service Providers
Corbett Tiger Reserve may engage authorized service providers, system integrators, and technology partners to operate and maintain its online services.
Users, agents, intermediaries, or other persons must not attempt to contact, influence, threaten, pressure, or approach employees or service providers of Corbett Tiger Reserve for unauthorized personal gain, preferential treatment, manipulation of bookings, cancellation, permit issuance, or any other improper purpose.
Any such conduct may result in cancellation of bookings, restriction of access, reporting to the appropriate authority, and/or legal action in accordance with applicable law.
12. Children's Privacy
The online services of Corbett Tiger Reserve are intended to be used in accordance with applicable tourism and government requirements.
For visitors below 18 years of age, personal data will be processed only with the verifiable consent of a parent or lawful guardian, as required under applicable law. Where such information is required for a safari booking or permit, it must be provided by the parent or lawful guardian.
If you believe that personal information of a child has been submitted without appropriate parental or guardian consent, please contact us so that the matter can be reviewed and appropriate action can be taken.
13. Your Privacy Rights
Depending on applicable law, users may have rights concerning their personal information, including the right to:
– Request access to personal information held about them
– Request correction of inaccurate or incomplete information
– Request deletion of information where legally permissible
– Request restriction of certain processing
– Object to certain processing
– Request portability of information, where applicable
– Raise a complaint regarding the handling of personal information
These rights may be subject to legal, regulatory, security, record-retention, and government requirements.
Requests may be submitted using the contact details provided below.
14. International and Regional Privacy Laws
Where applicable, Corbett Tiger Reserve will handle personal information in accordance with relevant data-protection and privacy laws.
Where a user is protected by a specific privacy law or regulation, additional rights or requirements may apply depending on the user's jurisdiction and the nature of the processing.
Nothing in this Privacy Policy is intended to limit any mandatory rights available to users under applicable law.
15. Changes to This Privacy Policy
Corbett Tiger Reserve may update or modify this Privacy Policy from time to time to reflect changes in its services, technology, security practices, legal requirements, or government policies.
Any updated version will be published on the official website with the revised effective date.
Users are encouraged to review this Privacy Policy periodically.
16. Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact:
Corbett Tiger Reserve
Government of Uttarakhand
Email: support@corbettgov.com
Please include sufficient details in your communication to enable us to identify and address your request.
Corbett Tiger Reserve
Government of Uttarakhand
